What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I get more form views than the form submission

    Asked by acena on May 15, 2017 at 08:34 AM

    Please remove the tax by viewing ... there is no logic to block my account when the form is viewed but is not sent

     

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    JotForm Support

    Answered by Welvin on May 15, 2017 at 09:09 AM

    Please note that the form views limit is not based on the number of submissions that you received in the form. One (1) form view even without a submission is counted towards the form views limit of your account. We've shared this guide before, please check it again for additional information on what this limit is all about: https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about.

    Note that we've doubled your form views limit, you have 20, 000. The Premium or Bronze is only limited to 10, 000 form views per month. 

    Thank you for your kind understanding on this matter.