I get more form views than the form submission

  • acena
    Asked on May 15, 2017 at 8:34 AM

    Please remove the tax by viewing ... there is no logic to block my account when the form is viewed but is not sent

     

    I get more form views than the form submission Image 1 Screenshot 20

  • Welvin Support Team Lead
    Replied on May 15, 2017 at 9:09 AM

    Please note that the form views limit is not based on the number of submissions that you received in the form. One (1) form view even without a submission is counted towards the form views limit of your account. We've shared this guide before, please check it again for additional information on what this limit is all about: https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about.

    Note that we've doubled your form views limit, you have 20, 000. The Premium or Bronze is only limited to 10, 000 form views per month. 

    Thank you for your kind understanding on this matter.