What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is disabled due to requesting usernames and passwords

    Asked by CerberusTL on May 15, 2017 at 11:20 AM

    Can not make my form to work. It says that it is diabled but it i have check the settings and it was enabled https://form.jotformeu.com/71291992860364

    Page URL:
    https://form.jotformeu.com/71291992860364

    Screenshot
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    JotForm Support

    Answered by david on May 15, 2017 at 11:39 AM

    I checked your account and it was suspended by our phishing detector for requesting usernames and passwords:

    https://www.jotform.com/terms/

    We do not allow for the collection of usernames or passwords through forms for any reason. 

    I removed those fields from the form and activated your account.  Your forms should be usable once again.