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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to disconnect an existing form from Dropbox?

    Asked by medifastwebadmin on May 15, 2017 at 12:22 PM

    Hi! I created a form starting with a template for "Send a File to Dropbox". As it turns out, Dropbox is too limiting with only allowing us to send up to 300MB to it - or so your documentation states. I also was not aware that the uploaded files were also saved at Jotform at the time I set up this form. And that's all I'm trying to do - have a user upload a large video file to us.


    Anyhow, how can I disconnect the existing form "Optavia Ignite 2017" from Dropbox instead of just starting over again? I really would prefer to have the file just stay at Jotform and be done with it. And I really don't want to recreate this form since it's working now on a live website.




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    JotForm Support

    Answered by Nik_C on May 15, 2017 at 01:30 PM

    Here is how to remove the DropBox integration:

    1) Go Settings-Integrations:

    2) Click DropBox:

    3) Click Remove:

    Let us know if you have any further questions.

    Thank you!