How to disconnect an existing form from Dropbox?

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    Asked on May 15, 2017 at 12:22 PM

    Hi! I created a form starting with a template for "Send a File to Dropbox". As it turns out, Dropbox is too limiting with only allowing us to send up to 300MB to it - or so your documentation states. I also was not aware that the uploaded files were also saved at Jotform at the time I set up this form. And that's all I'm trying to do - have a user upload a large video file to us.


    Anyhow, how can I disconnect the existing form "Optavia Ignite 2017" from Dropbox instead of just starting over again? I really would prefer to have the file just stay at Jotform and be done with it. And I really don't want to recreate this form since it's working now on a live website.




  • Profile Image
    Answered on May 15, 2017 at 01:30 PM

    Here is how to remove the DropBox integration:

    1) Go Settings-Integrations:

    2) Click DropBox:

    3) Click Remove:

    Let us know if you have any further questions.

    Thank you!