What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I know the IP where JotForm submissions are stored?

    Asked by acarlosaquino on May 15, 2017 at 12:34 PM

    Usamos o JotForm para fins corporativos e gostaríamos de saber em qual endereços os dados captados pelos formulários JotFom são armazenados. Além disso queremos saber que tipo de segurança vocês oferecem para os dados que são armazenados no servidor de vocês.

     

    Obrigado.

     

    Cássio

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    JotForm Support

    Answered by Kevin_G on May 15, 2017 at 02:03 PM

    Regarding to your first question, as I can understand, you need to know the IP address where your submissions are stored, is this correct? 

    Please, do let us know and we will be glad to forward this to our second level so we can get such information. 

    Regarding to your question about security, JotForm forms and submissions are securely transmitted with a 256 bit high-grade encryption.

    JotForm also has a powerful cloud of servers in SSAE16 Audited facilities which provides security protection against malicious attacks like SQL injection and denial of service (DOS) attacks. 

    Your submissions are securely stored on our servers and they can only be accessed by logging-in in our website https://www.jotform.com

    You could also take a look to our Privacy Policy: http://www.jotform.com/privacy/ 

    If you would require to add security to your forms, you could enable the encryption feature, you will get more info here: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them 

    If you have any question, please let us know.