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    How can I include empty fields on my email notifications?

    Asked by aricurn on May 15, 2017 at 12:37 PM

    My client has made this request for a form I set up for them -

    With the Operation Satisfaction Survey form, is it possible for the empty fields to also appear on the survey when we receive it?

    I am not sure how to do this.

    Many thanks for your help

    Kind regards



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    JotForm Support

    Answered by Jim_R on May 15, 2017 at 01:52 PM

    Hey Arielle - Sure that can be done. Just do the following to show the empty fields:

    1. Click SETTINGS at the top

    2. EMAILS on the left

    3. Go to the ADVANCED tab

    4. Toggle HIDE EMPTY FIELDS to NO

    5. Then click SAVE at the bottom

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    Answered by aricurn on May 15, 2017 at 02:54 PM

    Wonderful and speedy advice - thank you so much!