How can I include empty fields on my email notifications?

  • aricurn
    Asked on May 15, 2017 at 12:37 PM

    My client has made this request for a form I set up for them -

    With the Operation Satisfaction Survey form, is it possible for the empty fields to also appear on the survey when we receive it?

    I am not sure how to do this.

    Many thanks for your help

    Kind regards

    Arielle

     

  • Support_Management Jotform Support
    Replied on May 15, 2017 at 1:52 PM

    Hey Arielle - Sure that can be done. Just do the following to show the empty fields:

    1. Click SETTINGS at the top

    2. EMAILS on the left

    3. Go to the ADVANCED tab

    4. Toggle HIDE EMPTY FIELDS to NO

    5. Then click SAVE at the bottom

    How can I include empty fields on my email notifications? Image 1 Screenshot 20

  • aricurn
    Replied on May 15, 2017 at 2:54 PM

    Wonderful and speedy advice - thank you so much!