Unsubscribe form

  • Ronnie246
    Asked on May 15, 2017 at 1:09 PM

    I have designed an UNSUBSCRIBE Form in JotForm. I follow all the instructions and use the Xara Placeholder to insert the code that is supplied by JotForm. When I preview the web site the UNSUBSCRIBE Form works very well. However, when I publish my web site to the web the UNSUBSCRIBE FORM does not work. The Page appears on the web but the contents of the page does not appear. All other JotForm pages work well. See FOR SELLERS, FOR SUBSCRIBERS, NEWSLETTER SUBSCRIBERS. - These all work - why not UNSUBSCRIBE?

     

    You can view this on this link: http://www.fairfields.co.za/unsubscribe.htm This is a XARA designed web site.

     

    Here is the JotForm Link: https://www.jotform.com/build/70652210927553

     

    Kind regards

     

    Ron

  • John_Benson
    Replied on May 15, 2017 at 2:36 PM

    I checked the website (http://www.fairfields.co.za/unsubscribe.htm) you provided and I can see that it is working properly. Here's the screenshot of the URL you provided:

    Unsubscribe form Image 1 Screenshot 20

    I also did a test submission from the website you provided and the form direct link, it is working fine on my end. If the issue persists, may I know what internet browser are you using?

    We'll wait for your response. 

     

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    Related link:
    How-to-Integrate-with-MailChimp