What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unsubscribe form

    Asked by Ronnie246 on May 15, 2017 at 01:09 PM

    I have designed an UNSUBSCRIBE Form in JotForm. I follow all the instructions and use the Xara Placeholder to insert the code that is supplied by JotForm. When I preview the web site the UNSUBSCRIBE Form works very well. However, when I publish my web site to the web the UNSUBSCRIBE FORM does not work. The Page appears on the web but the contents of the page does not appear. All other JotForm pages work well. See FOR SELLERS, FOR SUBSCRIBERS, NEWSLETTER SUBSCRIBERS. - These all work - why not UNSUBSCRIBE?


    You can view this on this link: http://www.fairfields.co.za/unsubscribe.htm This is a XARA designed web site.


    Here is the JotForm Link: https://www.jotform.com/build/70652210927553


    Kind regards



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    JotForm Support

    Answered by John_Benson on May 15, 2017 at 02:36 PM

    I checked the website (http://www.fairfields.co.za/unsubscribe.htm) you provided and I can see that it is working properly. Here's the screenshot of the URL you provided:

    I also did a test submission from the website you provided and the form direct link, it is working fine on my end. If the issue persists, may I know what internet browser are you using?

    We'll wait for your response. 


    Related link: