What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are emails not being forwarded?

    Asked by stevenbailey on January 11, 2011 at 04:49 PM

    Approx 1 in 4 emails in the last month are not being sent on to  my email addrress - any idea why?

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    JotForm Founder

    Answered by aytekin on January 12, 2011 at 06:21 AM

    If you are whitelisting our email servers, we added a new server. You should probably add that to the whitelist. It is monk.interlogy.com.