- newsongAsked on May 15, 2017 at 02:27 PM
I have emailed a couple of different times and also posted to the forum and still have not gotten a matter taken care of.
There are items on a form for Youth Camp registration in our published form that are not in the built form, so I cannot delete them. I have posted a note for registrants, but it looks incredibly unprofessional.
Here's a picture of the extra fields as showing up on the published form at the end of "Camper 1" information.
And here is a picture of what the form looks like in the Builder.
As requested before by someone at JotForm, I have cleared all cache, both it JotForm and in various browsers, and these fields are still showing up.
- SvenAnswered on May 15, 2017 at 03:30 PM
Sorry for the inconvenience,
I checked your form and I can see that you have a lot of conditions that are missing fields, please see:
I cloned your form, deleted these conditions and now the form displays normally. Please see below:
Please delete these conditions, that will fix the issue.
Here's my cloned version of your form, you can review/clone it via this URL:
Here's how to clone an existing form to your account:
- newsongAnswered on May 15, 2017 at 04:28 PM
Thank you SO MUCH! That fixed it!