What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens when I reach the Total Submission Storage limit?

    Asked by NirvanaNails on May 15, 2017 at 02:41 PM

    I currently have the free level on jotform. My account says that it is out of submission storage. What exactly does that message mean? Will I not be able to receive more submissions? I'll upgrade if necessary, just want to make sure I continue to receive new submissions.



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    JotForm Support

    Answered by Jim_R on May 15, 2017 at 03:33 PM

    Hello 😊 You will continue receiving new submissions without any problem. However, with the Free Plan's limit of 500 TOTAL Submissions, all your oldest submissions will be overwritten by the new ones. It's just like a glass full of water once you reach 500 Submissions in total.

    In case you have more questions, don't hesitate to ask.