Keeping logo on mobile version of forms

  • Montserrat_CampusLife
    Asked on May 15, 2017 at 3:49 PM

    Hi I use a standard logo across my form but I have just realized whenever I open it on a phone the logo disappears.  Is there a way to make it where the logo stays?  Thank you!

    Page URL: https://form.jotform.us/Montserrat_CampusLife/club-proposal-form
  • jonathan
    Replied on May 15, 2017 at 4:55 PM

    I was able to reproduced the issue when on mobile browser also.

    Keeping logo on mobile version of forms Image 1 Screenshot 20

     

    Allow me some more time to identify a fix. I'll be back shortly.

  • jonathan
    Replied on May 15, 2017 at 5:39 PM

    There is a glitch with the JotForm default cover logo not appearing when using mobile browser. I will notify our dev team about this so that they can check and do a fix on it.

    For now, the workaround I have come up with is to use Image field instead to be used us the cover logo of your form.

    Steps:

    #1 Add the Image field on the form and use your image URL/link on it.

    Keeping logo on mobile version of forms Image 1 Screenshot 50

    Keeping logo on mobile version of forms Image 2 Screenshot 61

     

    #2 Make sure in the Advance Designer you remove the cover logo image you previously used on the form.

    Keeping logo on mobile version of forms Image 3 Screenshot 72

    ---

    When done correctly, the image logo should be visible when using mobile browsers as well.

    Keeping logo on mobile version of forms Image 4 Screenshot 83

     

    Here is my test form https://form.jotformpro.com/71347102922954 you can test also.

    Let us know if you need further assistance.