Enabled SSL in website and embedded form is not being displayed.

  • Profile Image
    paikofflaw
    Asked on May 15, 2017 at 08:22 PM

    My form shows up in Chrome, but not in Chrome private mode, and not in FireFox or Internet Explorer.  It just doesn't appear, no error message or anything.  

    https://paikofflaw.com/contact/

    The site is a WordPress site, hosted on GoDaddy.  

    The code I'm using is <script type="text/javascript" src="https://form.jotform.us/jsform/41005867105145"></script>

    When I look at the code in Chrome inspector when it's not showing, the code is there, but it has not been implemented.  It's almost like the JavaScript isn't working.

    It started doing this after we moved to a Secure Site.  Could that have something to do with it?

    Can you help?  Let me know if you need any other information. 

  • Profile Image
    ashwin_d
    Answered on May 15, 2017 at 11:34 PM

    Hello paikofflaw,

    I did test your webpage where you have embedded your form and I am able to replicate the issue you are having. The issue is that you have used your form's non secure embed code. Please check the screenshot below:

     

    It seems you have moved your website to SSL but your since your form is still using non secure embed code, that is the reason why your form is not appearing in your webpage. Please note that non-secure content cannot be displayed in a secure / SSL page.

    To solve this problem, I would suggest you to use your form's SSL embed code. Please use the following embed code in your webpage: 

    <script type="text/javascript" src="https://form.jotform.us/jsform/41005867105145"></script>

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!