Quota says over, but I paid for it.

My subscription to upgrade has been done, paid for, yet showing over the limit. Please advise

Hello,

You have purchased a Storage plan, this plan allows you to store unlimited submissions, however, the allotted upload space is 100MB, your account shows 251.61MB space used.

In order to enable your forms, you may consider to upgrade the account to a paid subscription or to download all uploaded files, here you are these guidelines: https://www.jotform.com/help/356-How-to-Download-the-Submission-Files.

I hope this information helps.

Best Regards.