What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    There is a field missing in the pdf version of a form

    Asked by ccacogcred on July 18, 2012 at 12:08 AM

    One of the fields on this form is missing from the pdf version.  It appears in the form and the html but not when I download the pdf.  The field is Church Name.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by abajan on July 18, 2012 at 01:11 AM

    I was able to replicate this issue in a clone of the form but I don't know the cause. I'll submit a ticket to get this sorted out for you ASAP.

  • Profile Image
    JotForm Support

    Answered by abajan on July 18, 2012 at 01:24 AM

    Hi again

    Deleting the field and replacing it with a new one solved the problem on my end. With this in mind, would saving the form's current records to your computer and then replacing the Church Name field with a new one be an acceptable solution?