What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hi, I would like some help with an error code when people are trying to open the link for my booking form. Error code is 404.

    Asked by byopillow on May 16, 2017 at 03:03 AM

    Hi, my booking form had been working wonderful in the last couple of days but now no one is able to open the link that I give them to be able to fill in the form and submit.

    I would appreciate some help as soon as possible please.


    Kind Regards

    Robyn Hughes


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    JotForm Support

    Answered by Chriistian on May 16, 2017 at 03:12 AM

    Hi there,

    Can you please check if you have provided them with the correct link to your form?

    Here's the link to your form: https://form.jotform.co/byopillow/byo-pillow-booking-form

    Using that link, I'm able to access your form.


    If the users are still not able to access the form link, please try providing them the default URL instead. Here's the default URL of your form: http://www.jotform.co/form/71333442984863


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    Answered by byopillow on May 16, 2017 at 03:43 AM
    Thank you so much for your reply Chriistian, it is all working again now.
    Kind Regards,
    *Robyn Hughes*
    PO Box 1949
    Emerald Qld 4720
    *Ph: 0438 875 870*