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    Conditional Formatting

    Asked by Valueserv on May 16, 2017 at 04:13 AM

    I am trying to put a form with conditional formatting. If you go to step 3 of the form, I want the client to select Payment frequency. Once selected it will take you to the next question.


    My problem.

    When I select either the monthly or annual field individual and select a sub field and go back to change the payment frequency from monthly to annually, it does not take the previous section text away. Please look at the form and tell me what I am not doing


    Kind Regards,



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    JotForm Support

    Answered by Chriistian on May 16, 2017 at 04:24 AM

    To fix this, you need to enable the Clear on Being Hidden on Clear Hidden Fields Values. In this way, if go back and change the option in Payment Frequency, it will clear the values of the hidden fields.