What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is in restore mode

    Asked by WillNankervis on May 16, 2017 at 05:46 AM

    Hi, I've tried to make a form and when I try to preview or publish it says it's in restore mode. Could you help me out with what I need to do.





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    JotForm Support

    Answered by AIDAN on May 16, 2017 at 06:02 AM

    I checked your account and found that it was dormant, which explains the message you received.

    I have re-activated your account, so all your forms should be working properly now.

    If you need further assistance please let us know. We will be happy to help. Thank you.