What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form over quota, but I have not fill free limits

    Asked by aramms on May 16, 2017 at 06:52 AM

    Hi,

    I see the message "Form over quota" but I have not fill free limits, you can see it on attached screenshot.

    Please help to fix issue

    Thanks,

    Aram Simonyan 

    Page URL:
    https://form.jotform.me/71243327230445

    Screenshot
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    JotForm Support

    Answered by amy on May 16, 2017 at 07:06 AM

    Hi Aram,

    We are so sorry for the inconvenience issue which you encountered. I checked your account and I saw that you were right. I recalculated all of your usage limits and activated your account again. Caches and cookies can sometimes cause such situations. 

    Please let us know if you need further assistance.

    Thank you for letting us this issue know. 

    Kindest Regards.