Form over quota, but I have not fill free limits

  • aramms
    Asked on May 16, 2017 at 6:52 AM

    Hi,

    I see the message "Form over quota" but I have not fill free limits, you can see it on attached screenshot.

    Please help to fix issue

    Thanks,

    Aram Simonyan 

    Jotform Thread 1145776 Screenshot
    Page URL: https://form.jotform.me/71243327230445
  • amy
    Replied on May 16, 2017 at 7:06 AM

    Hi Aram,

    We are so sorry for the inconvenience issue which you encountered. I checked your account and I saw that you were right. I recalculated all of your usage limits and activated your account again. Caches and cookies can sometimes cause such situations. 

    Please let us know if you need further assistance.

    Thank you for letting us this issue know. 

    Kindest Regards.