What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Multiple routing options in forms

    Asked by Olav van der Veen  on May 16, 2017 at 08:45 AM



    I'm looking for a new solution to replace our InfoPath forms.    We have some forms that get routed multiple times (e.g. to Quality Assurance, then to manager, then to HR) before they're finally done.   I'm talking more than simple routing (if user is member of that AD group then routed to that spot, if user is member of another group than routed different direction) so basically there's a lot of different 'rules' that can be triggered.


     Is this possible?


    Thanks in advance

  • Profile Image
    JotForm Support

    Answered by candy on May 16, 2017 at 09:13 AM


    First of all, let me suggest you open a free JotForm account at the following link in order to experience JotForm: www.jotform.com/signup

    Secondly, please watch our short video related to adjusting form in JotForm as you can find it at the following link: " rel="nofollow noopener">https://

    Related to your main question, it is possible to set an approval workflow process in JotForm. Basically, everyone(i.e: manager) will have a keyword in order to see their special part and after approving, the related autoresponder email will be sent to others in order to be approved or not. You can check the following thread as an example: https://www.jotform.com/answers/1025890- 

    Please try and if you need any further assistance or clarifications, let us know. We will be glad to help you.

    Thanks in advance.