What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can not view or publish my form

    Asked by corschagen on May 16, 2017 at 09:17 AM

  • Profile Image
    JotForm Support

    Answered by liyam on May 16, 2017 at 09:48 AM

    We apologize for this inconvenience, corschagen.

    Upon checking your account, it showed that our phishing filter has detected one of your forms to be suspicious. This filter acts similar to email anti-spam filters which scans and suspends forms without any human intervention. 

    But upon review, it looks like to be a false positive. This may have been triggered by the term 'credit' on your form. With this, I have reactivated your account and whitelisted your form. Your account should be fine now and your forms should be viewable.

    If you have other questions, please let us know.

    Thanks for your understanding.