What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Problem with JotForm and WordPress

    Asked by weborigination on April 28, 2010 at 08:39 PM
    Hello.  I am trying to embed a new form in a customer's WordPress site.  (Test version of the site is located here...  http://www.elitemarketingsource.com/)  You will see that there is a large empty space in the middle of the home page.  (Or, at least there is on FireFox.  I have not yet tested on IE or Opera.)  This is because the area uses the Featured Content Gallery plugin by iePlexus.

    As soon as I added the form, the Featured Content Area went completely blank.  If I remove the JotForm code from the Widget area, the Featured Content Gallery area reappears and works as expected.

    Any idea how to fix this issue?

    Also, why are there so many links to external files in the new version.  I'm guessing one of these links may somehow be interfering with the Featured Content plugin??
  • Profile Image

    Answered by weborigination on April 28, 2010 at 09:02 PM
    Okay... Update to my own question...  This apparently only causes a problem when putting the full source code into the Widget area.  I have replaced this with the JotForm URL code instead and it is no longer interfering with the Featured Content Gallery plugin.

    This is good, however...  Now I cannot modify the form with custom HTML.  This isn't necessarily a major issue, however, I very much would like to be able to remove some of the empty spacing at the top of the form.  (Please see http://www.elitemarketingsource.com/ and view the form on the right.)

    Thank you.
  • Profile Image
    JotForm Founder

    Answered by aytekin on April 30, 2010 at 02:58 AM
    Unfortunately, there is no setting to change the size of the space at the top of the form. I added this to tour suggestion list and we will look into adding something like that to Form Preferences.