I don't want my form encrypted

  • Krystalline
    Asked on May 16, 2017 at 12:45 PM
  • Kevin Support Team Lead
    Replied on May 16, 2017 at 1:23 PM

    If you would like to turn off the encryption feature on your form, you will need to go to the settings tab and form settings section, once there click on the more button: 

    I dont want my form encrypted Image 1 Screenshot 30

    Scroll a bit down and set the "Encrypt Form Data" option to no:

    I dont want my form encrypted Image 2 Screenshot 41

    Do note that once you turn off the encryption feature, new submissions will no longer be encrypted, but already encrypted submissions will remain encrypted. 

    I would also suggest you to take a look to this guide about encryption: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them 

    If you have any question, let us know.