What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why did I only get one confirmation?

    Asked by Elizabeth Pinsonneault  on May 16, 2017 at 01:30 PM

    I sent two  registrations for Ricki Tim's classes with the rio Grand Quilt Guild show - one was for Design & Composition & the other for Ricki Tim's concert but only received the confirmation for the Design & Concert.Can you tell me why?

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    JotForm Support

    Answered by Nik_C on May 16, 2017 at 01:51 PM

    I checked the email logs and I found two emails sent to your email address:

    Could you please check if the other email didn't end in Junk/Spam folder by any chance?

    We'll wait for your response.

    Thank you!