I seem to keep getting put on your bounce back list

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    rodsena
    Asked on May 16, 2017 at 01:35 PM

    I seem to keep getting put on your bounce back list. is there any way you can send me the return email you receive when you cannot send?

     

    i'm trying to find out what is causing those returned emails.

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    Welvin
    Answered on May 16, 2017 at 02:01 PM

    I'm sorry, but we don't have access to the return email. We can only give you the reason of the bounce message, but you have to keep your email in the bounce list for us to check it. You are currently not on our bounce list.

    I would suggest checking this guide and do our recommendations to prevent this bounce email thing.

    https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues