What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Android app: Fields of the form submission is displayed in jumbled order

    Asked by pmpsurveyadmin on May 16, 2017 at 02:41 PM

    Hi all,

     

    I am having difficulty with my Jot Form App.  When i get a submission, the questions on my form are completely out of order.  Why is that and how do i fix that?

    I have included a screen shot from my app.  As you can see, the first answer is one of the last ones on the form.  The form this response is from is my MillerCoors General Market Recap.

    Please advise.

     

    Thank you,

     

    Karli

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Kiran on May 16, 2017 at 03:41 PM

    It looks like that you are using Android mobile app. I am able to replicate the issue with the cloned version of your form and a different form in my account using Android mobile app on my phone. Let me forward the issue to our backend team to take a look. Once we have any information in this regard, you'll be posted here. 

    Thank you! 

  • Profile Image

    Answered by pmpsurveyadmin on May 16, 2017 at 06:43 PM
    Thank you, but I am using an iPhone...
    Karli Cain
    Premier Marketing & Promotions, LLC
    Founder-Managing Partner
    480.747.8718


    ...
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on May 17, 2017 at 05:38 PM

    I was informed by the iOS developer, that this issue in the iOS app was fixed.

    Cheers!