- John HockingAsked on July 18, 2012 at 08:06 AMH
- JotForm SupportNeilVicenteAnswered on July 18, 2012 at 08:10 AM
Let me get things straight first. Are you saying you have a Jotform on your website and that you are getting spam submissions on this form?
If yes, you can deter spammers by adding a captcha field on your form. You can find it under the Power Tools section of the JotForm Builder.
Else, give us more details regarding the nature of your problem so we can assist you better.
- baldwinwebAnswered on October 08, 2013 at 11:56 AM
Yes, but the spam stills come through even with the Captcha form. What's the work around for that?
- JotForm Supportardy0689Answered on October 08, 2013 at 12:42 PM
Most captcha fields like the one used by JotForm are usually effective against automated spammers or coded robots to spam your forms as they can not read images especially the texts are distorted.
However, they are susceptible to human spammers who are probably doing it for fun. My advise is that you can add the submitter's IP address on your notifications or submissions.
In this manner, you can use those IP addresses to filter them from your webhosting or from any form of IP blocking on your website. I hope this will help you lessen the spamming on your forms and website. For any inquiries that you may have please do not hesistate to ask us here. Thanks
- twdwebgalAnswered on October 09, 2013 at 01:42 PMThanks! I think will help somewhat.
- twdwebgalAnswered on October 09, 2013 at 01:44 PMThanks! I think will help somewhat.