What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Im getting spam 2-4 x a day via our web sites jot form. How do I make this stop?

    Asked by John Hocking on July 18, 2012 at 08:06 AM
    H
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    JotForm Support

    Answered by NeilVicente on July 18, 2012 at 08:10 AM

    Let me get things straight first. Are you saying you have a Jotform on your website and that you are getting spam submissions on this form?

    If yes, you can deter spammers by adding a captcha field on your form. You can find it under the Power Tools section of the JotForm Builder.

     

    Else, give us more details regarding the nature of your problem so we can assist you better.

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    Answered by baldwinweb on October 08, 2013 at 11:56 AM

    Yes, but the spam stills come through even with the Captcha form. What's the work around for that?

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    JotForm Support

    Answered by ardy0689 on October 08, 2013 at 12:42 PM

    Most captcha fields like the one used by JotForm are usually effective against automated spammers or coded robots to spam your forms as they can not read images especially the texts are distorted.

    However, they are susceptible to human spammers who are probably doing it for fun. My advise is that you can add the submitter's IP address on your notifications or submissions.

     

    In this manner, you can use those IP addresses to filter them from your webhosting or from any form of IP blocking on your website. I hope this will help you lessen the spamming on your forms and website. For any inquiries that you may have please do not hesistate to ask us here. Thanks

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    Answered by twdwebgal on October 09, 2013 at 01:42 PM
    Thanks! I think will help somewhat.
    Carol
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    Answered by twdwebgal on October 09, 2013 at 01:44 PM
    Thanks! I think will help somewhat.
    Carol