What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form domain will not work

    Asked by ThePinkShipyard on May 16, 2017 at 03:24 PM

    when my applicants prince the link jotform and i created, it gives them a 404 message

    Page URL:

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    JotForm Support

    Answered by BJoanna on May 16, 2017 at 04:25 PM

    When I checked your account I saw that it is autosuspended by our phishing system. Your account was suspended because of imported Sign In form. Login forms are not allowed. Considering that you have deleted mentioned form and form is located inside of Trash folder, I have purge it from your account and I have activated your account.  

    Latest form that you have edited http://www.jotform.us/form/71356163684158, does not have custom URL. If this form should be shown when accessing to the link you provided, I would suggest you to recreate custom URL of that form. 

    How to Create a Custom URL of a Form?

    Your other two forms have custom URL:



    Let us know if you need further assistance.