What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why don't I receive submissions by email?

    Asked by Le maitre du store on July 18, 2012 at 08:19 AM

    I canno't receive my email in my box info@lemaitredustore.com . Could you help me please?

    Claude

    Page URL:
    http://french.jotform.com/?formID=21983715612254

    Screenshot
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    Answered by pinoytech on July 18, 2012 at 08:25 AM

    Hi,

    I have now remove your email address in our bounce list and it should be working fine by now.

    Here's the reason:

    Reason(s) : 5.1.0 - Unknown address error 554-'5.7.1 : Recipi=ent address rejected: user info@lemaitredustore.com does not exist'

    If you need further assistance, feel free to contact us again anytime.

    Thank you!

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    Answered by Le maitre du store on July 18, 2012 at 09:01 AM

    Thank you,

    All seems to be good.

    Fantastic! Have a great day,

    Claude

  • Profile Image

    Answered by pinoytech on July 18, 2012 at 09:06 AM

    Good to hear that! If you need our assistance again feel free to contact us antime.