What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I allow subscription purchases without PayPal account?

    Asked by shapingdestiny on May 16, 2017 at 04:56 PM

    I have a standard PayPal account (not Pro) and was told that I have direct payment/recurring payment (DPRP) ability with that account that I should be able to integrate with my JotForm payment form. PayPal has told me this should allow buyers to purchase subscriptions (recurring payments) without needing a PayPal account but being able to use their debit/credit card. However, when I test this out it forces me to create a PayPal account. What am I doing wrong?

    Page URL:
    https://form.jotformpro.com/71354077084962

  • Profile Image
    JotForm Support

    Answered by david on May 16, 2017 at 05:32 PM

    You may need to enable guest checkout in PayPal.

    Log in to paypal and go to My Account

    Under profile, select more options

    On the left menu, select my selling tools

    Under selling online, select website preference click update

    Turn on  "paypal account optional" and then click on the learn more button and read it.

    SAVE YOUR CHANGES at the bottom of the page.