Short Text Entry: Field with mask is not properly filled by the form tester.

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    Asked on May 16, 2017 at 06:55 PM

    I'd like to test my form - especially the logic without spending time typing test information.

    I tried the "prefill" button but it doesn't work right always.  Example, on the phone number fields with a mask of (###) ###-####, it puts in "(10 )    -     "  (I'm guessing it's the 10th field).


    Any ideas?

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    Answered on May 16, 2017 at 08:17 PM

    I have checked this and found it only happens when you have set up a mask in the Short Text Entry field, I will forward this thread to our second level so our developers can investigate it. 

    We will get back to you as we get any update about it. 


  • Profile Image
    Answered on May 23, 2017 at 08:02 AM


    We are sorry for the inconvenience caused.

    The problem with the masked input for the form tester should be fixed now. Also, you can use our Phone Number field for masking number inputs. Please check it and let me know if you’ll need anything further. 


    Thank you for using JotForm!