What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why after I press submit does my form say "form disabled"?

    Asked by thestarryeyed on May 16, 2017 at 08:39 PM
    Page URL:
    http://form.jotform.us/41395540954157

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    JotForm Support

    Answered by Chriistian on May 16, 2017 at 09:23 PM

    I checked your form (http://form.jotform.us/41395540954157) and I was able to replicate the issue. Can you please try enabling your form? To enable the form, click More then click Enable.

    Here's the guide on How to enable/disable a form.

    Regards.

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    Answered by thestarryeyed on May 16, 2017 at 09:59 PM

    When I click on enable it refreshes and says "working", but it sat and did that for 20 minutes and nothing happened

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    JotForm Support

    Answered by Chriistian on May 16, 2017 at 11:16 PM

    Perhaps the form has a minor glitch because your account was previously in a Dormant status. Can you please try cloning your form in your account and try submitting again? 

    I cloned your form (http://form.jotform.us/41395540954157) and it successfully submits on my end. Please refer to this guide on how to clone the form: How to Clone an Existing Form from a URL

    If the issue still persists, please let us know.
    Regards.

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    Answered by thestarryeyed on May 17, 2017 at 12:26 AM

    Somehow my form has been deleted. Do I have to redo the entire thing to make it work again?

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    Answered by thestarryeyed on May 17, 2017 at 12:40 AM

    This is extremely frustrating. My form somehow disappeared and now I'm trying to make a new one and that one doesn't work. The URL for that is https://www.jotform.com/NaN

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    JotForm Support

    Answered by Chriistian on May 17, 2017 at 01:48 AM

    As per checking your form (http://www.jotform.us/form/71360597884166) it is now accessible. I also did a test submit on your form and it works fine on my end.