What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    One would have to assume 'yes', but is JotForm PCI DSS [Payment Card In

    Asked by Dooley on May 16, 2017 at 09:06 PM

    One would have to assume 'yes', but is JotForm PCI DSS [Payment Card Industry Data Security Standard] compliant host?

    We are a business hosting workshops and use your surveys as a registration/payment portal that allows people to input cardholder data and process transactions.


    This is a re-post of a comment on Setting Up Your First Order Form

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    JotForm Support

    Answered by Chriistian on May 16, 2017 at 11:44 PM

    Please allow me to inform you that JotForm is certified as PCI DSS Level 2 Compliant Service Provider. Forms in JotForm uses 3rd party Payment Gateways integrations and we do not store sensitive cardholder data from the users. 

    For more info please refer to our Privacy Policy

    Related Blog: 10 Reasons You Should Use JotForm for Collecting Payments.

    If you have more questions, please let us know.


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    Answered by Dooley on May 17, 2017 at 02:51 PM

    Our 3rd party payment processor, Authorize.net, is integrated through our JotForm storefront and just announced their security roll-out for TLS 1.2.

    So once they become compatible with the updated PCI requirements, they'll just be meeting JotForm - who's already there... and things will be all good?!


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    JotForm Support

    Answered by Nik_C on May 17, 2017 at 03:34 PM

    I'm not sure I'm following you, but if you're referring to Authorize.net's security, maybe this post would help: https://www.authorize.net/solutions/merchantsolutions/merchantservices/security/

    Also, here is some additional information about Authorize.net PCI compliance https://www.authorize.net/resources/pcicompliance/

    Let us know if you have any further questions or if you had something else in mind.

    Thank you!