What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my updates not transferring to my form?

    Asked by NorthJerseyElite3 on May 16, 2017 at 09:38 PM

    I have made changes to my form but when I click preview form the updates are not showing up. Why is the happening?

    Page URL:
    https://www.jotform.com/build/71197463511153

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    JotForm Support

    Answered by EltonCris on May 17, 2017 at 01:55 AM

    I checked your form in the form builder and it looks exactly the same in the preview.

    Are you still experiencing problems on your side?

    I also cleared your form cache from the server. If the problem persists, please let us know.

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    Answered by NorthJerseyElite3 on May 17, 2017 at 02:43 AM
    I figured it out. Had to delete the parts that weren't showing.
    Sent from my iPhone
    ...
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    JotForm Support

    Answered by EltonCris on May 17, 2017 at 02:50 AM

    Great!

    Should you have any other questions, feel free to open a new thread.