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humexAsked on May 17, 2017 at 4:42 AM
I don't found anywhere the encryption key in my computer. Couldd you delete it? Thanks
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John_BensonReplied on May 17, 2017 at 5:09 AM
We don't have the capability to delete your downloaded files. If you're using a PC (windows), please check your Download folder as shown in the image below:
You can also search it, if you didn't rename it. Go to your search bar and search for "jotform.key" to locate the file. See image below:
If you're a Mac user, please check the Download folder under the Favorites.
Hope that helps. Let us know if you have questions. Thank you.
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simplyencryptReplied on July 12, 2017 at 2:38 AM
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