I don't found anywhere the encryption key in my computer.

humex
Asked on May 17, 2017 at 04:42 AM

I don't found anywhere the encryption key in my computer. Couldd you delete it? Thanks

This is a re-post of a comment on Encrypted Forms and How to Use Them
John_Benson
Answered on May 17, 2017 at 05:09 AM

We don't have the capability to delete your downloaded files. If you're using a PC (windows), please check your Download folder as shown in the image below:

You can also search it, if you didn't rename it. Go to your search bar and search for "jotform.key" to locate the file. See image below:

If you're a Mac user, please check the Download folder under the Favorites.

Hope that helps. Let us know if you have questions. Thank you.
simplyencrypt
Answered on July 12, 2017 at 02:38 AM

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