What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I change my billing credit card?

    Asked by WebServ on May 17, 2017 at 10:14 AM

    I need to change the credit card on my account.  I don't see any place to do that???  help!

  • Profile Image
    JotForm Support

    Answered by AIDAN on May 17, 2017 at 11:13 AM

    In order to change your credit card, please follow these steps:

    1. Login then open the billing section of your account: https://www.jotform.com/myaccount/billing

    2. Scroll down to the "Payment Method" section and click on the "Change Credit Card" button:

    I hope this helps. If you need further assistance please let us know. Thank you.