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    Star Rating: selected starts or number of stars are not showing up in the Printed File (print button)

    Asked by lbphotos on May 17, 2017 at 11:49 AM

    My form has a question using the star rating.  And when I try to print the forms out it will not show the answer to the star rating questions.  Any reason why? 

    Page URL:
    https://form.jotform.us/51605646713152

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    JotForm Support

    Answered by Welvin on May 17, 2017 at 12:56 PM

    I can replicate this. I think the system fails to parse the star. As far as I remember, the printed file will show you the number instead of the actual stars. 

    Let me forwarded this thread to our developers so they can check further and fix it. If there are updates, you should know it through this thread. For the meantime, get the PDF file (by clicking the get PDF button) and print it instead.