What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problems with Catcha Widget

    Asked by ValPCL on May 17, 2017 at 12:14 PM

    We have created and shared a voting form but the Captcha widget will not load and is holding up the voting. Please provide your immediate help. 

     

    Here is the link: http://panamacityliving.com/readers-choice-award-2017-voting/

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    JotForm Support

    Answered by BDAVID on May 17, 2017 at 01:57 PM

    It loads fine on the standalone version(direct link): http://www.jotformpro.com/form/71347988697985 

    I would recommend you to get a fresh Iframe code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the Iframe part in your webpage, example:

    Make sure to set the scrolling property to "yes", example:

    Let us know if you need more help, and if you have another question, please open a new thread, we will be glad to assist you.