Problems with Catcha Widget

  • ValPCL
    Asked on May 17, 2017 at 12:14 PM

    We have created and shared a voting form but the Captcha widget will not load and is holding up the voting. Please provide your immediate help. 

     

    Here is the link: http://panamacityliving.com/readers-choice-award-2017-voting/

  • David JotForm Support Manager
    Replied on May 17, 2017 at 1:57 PM

    It loads fine on the standalone version(direct link): http://www.jotformpro.com/form/71347988697985 

    I would recommend you to get a fresh Iframe code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the Iframe part in your webpage, example:

    Problems with Catcha Widget Image 1 Screenshot 30

    Make sure to set the scrolling property to "yes", example:

    Problems with Catcha Widget Image 2 Screenshot 41

    Let us know if you need more help, and if you have another question, please open a new thread, we will be glad to assist you.