What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Preview Before Submit Widget: doesn't work in chrome on a mac or firefox.

    Asked by cruforms on May 17, 2017 at 12:55 PM
    We are having the same issue. In our case, it doesn't work in chrome on a mac or firefox but does on a PC. We have tried deleting the widget and re-adding it back in to no avail.  This just started for us in the last day or so (before then it was fine).
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    JotForm Support

    Answered by BDAVID on May 17, 2017 at 01:04 PM

    Please try removing the widget again, and then clear your forms cache: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache 

    Finally, add a new widget after clearing the cache. Let us know if you need more help