How to add a timer to the form?

  • Profile Image
    Asked on May 17, 2017 at 01:04 PM
    Is there a way to not have the form “time-out” after a certain amount of time ie: if someone starts doing the form, then walks away, then comes back without having to start all over?
  • Profile Image
    Answered on May 17, 2017 at 01:12 PM

    Yes, it is possible to add a this feature to your form, you will need to add the Countdown widget: 

    This guide will help you adding it: 

    Hope this helps. 

  • Profile Image
    Answered on May 17, 2017 at 01:43 PM
    Hi Kevin_G,
    Thanks for the answer.
    Is there a way to prevent the forms from timing out besides using a countdown widget?
    I don’t want patients feeling pressured to hurry - like they’re on a timer.
    Plus the reviews/stars on that widget is 1/5… not overly confident in it.
    Thanks for all your help!
    Kristin O’Connor
    IHS Office Manager
    P: 802-433-4257
    F: 802-433-4260
    This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.
  • Profile Image
    Answered on May 17, 2017 at 02:08 PM

    Unfortunately, there is not other way to block the form after some time of inactivity, the widget will help you blocking the form after some time no matter if your user is filling out the form, although you could hide the widget if you do not want them to feel pressured. 

    We could also open a feature request to our second level if you want, although we cannot provide an ETA about it, we would let you know as soon as we get any update about the request.