What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    form does not reflect changes i have made

    Asked by chrisloomis on July 18, 2012 at 01:18 PM

    the form http://form.jotform.us/form/21988474982170

    does not look like the form i am editing... not even close

    what am i doing wrong?

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    Answered by chrisloomis on July 18, 2012 at 01:21 PM

    in addition i have tried 2 different browsers ie and firefox

    things are not even in the same order

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    Answered by chrisloomis on July 18, 2012 at 01:41 PM

    i resolved this issue by cloning the form and using the new one and it seems to work now

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    JotForm Support

    Answered by jonathan on July 18, 2012 at 07:20 PM

    Thank you for updating us.

    If such issue happens again, please inform us so we can look into it. Cloning a form should not be the solution to enable to saving/updating the forms. I suspect that some network/internet latency could be causing the delayed execution response during the time you were modifying/updating and saving the form.

    Feel free to contact us anytime should assistance is required.

    Thanks.