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    The submission email is usually displayed correctly, but at times, it is a jumbled

    Asked by JenniferSinclair on May 17, 2017 at 02:52 PM

    After submitting an evaluation, an email is sent to the evaluator. The evaluation form is usually displayed correctly, but at times, it is a jumbled m

    Crazy looking:

    Question Answer
    Employee Name XXXXXXXXXXXXXXXX
    Employee Status Non-probationary
    Primary Evaluator/Supervisor Curtis, Sharon
    Evaluator's email  scurtis@bcbe.org
    Secondary Evaluator/Supervisor Wilkinson, Misty
    Other Evaluator/Supervisor Jones, Linda
    Evaluation Date 04-20-2017
    Part 1: General Skills, Abilities and Performance Standards  cellpadding="4" cellspacing="0" border="0"style="font-size:10px;border-collapse:collapse;"><thstyle="border:none"> 12<thstyle="background:#eee;border:1px solid#ccc;text-align:center;width:20%">34<thstyle="background:#eee;border:1px solid#ccc;text-align:center;width:20%">5<thstyle="background:#eee;border:1px solid #ccc;text-align:left;"nowrap="nowrap">ATTENDANCE:  Is regular in attendance and punctual to work,meetings, and job assignments.  Takes leave in accordance with board policiesand procedures.
    solid #ccc;" >-
    solid #ccc;" >-
    solid #ccc;" >-
    solid #ccc;" >https://submit.jotformpro.com/images/tick.png"
    height="16" width="16" alt="X" align="top" />
    style="background:#ffffff;border:1px solid #ccc;" >-
    <thstyle="background:#eee;border:1px solid #ccc;text-align:left; NORMAL LOOKING:
    - - X - -
    - - - X -
    - - - X -
    - - X - -
    - - - X -
    - - X - -
    - - X - -
    - - - X -
    Part 2: Job-specific Skills, Abilities and Performance Standards
    - - X - -
    - - X - -
    - - - X -
    - - X - -
    - - X - -
    - - - X -
    - - X - -
    - - X - -
    - - X - -
    - - - X -

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    JotForm Support

    Answered by Mike on May 17, 2017 at 03:38 PM

    You may try re-adding the Email Autoresponder to get a fresh email template.

    1) Remove current Autoresponder.

    How to Delete Notifications/Autoresponder

    2) Add a new Autoresponder.

    Setting Up an Autoresponder Email

    If this does not fix the issue, please get back to us so we will be able to troubleshot this further.