E-signatures (Which renders as an image on e-mail) Did not show up while printing

  • Profile Image
    camerax
    Asked on May 17, 2017 at 03:09 PM

    I printed out the form, but the signatures didn't print out. Is there a reason why? 

  • Profile Image
    Kiran
    Answered on May 17, 2017 at 03:45 PM

    I have tested the widget on a test form and see that the signature is not being displayed in the email notification itself.

    Could you try sending a test submission to the form and see if the signature is being displayed correctly in your email? This would help us to investigate the issue further.

     

  • Profile Image
    camerax
    Answered on May 17, 2017 at 04:43 PM
    okay. I will get to it in 30mins thanks.
    ...