E-signatures (Which renders as an image on e-mail) Did not show up while printing

  • camerax
    Asked on May 17, 2017 at 3:09 PM

    I printed out the form, but the signatures didn't print out. Is there a reason why? 

    Jotform Thread 1147393 Screenshot
  • Kiran Support Team Lead
    Replied on May 17, 2017 at 3:45 PM

    I have tested the widget on a test form and see that the signature is not being displayed in the email notification itself.

    E signatures (Which renders as an image on e mail) Did not show up while printing Image 1 Screenshot 20

    Could you try sending a test submission to the form and see if the signature is being displayed correctly in your email? This would help us to investigate the issue further.

     

  • camerax
    Replied on May 17, 2017 at 4:43 PM
    okay. I will get to it in 30mins thanks.
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