What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    E-signatures (Which renders as an image on e-mail) Did not show up while printing

    Asked by camerax on May 17, 2017 at 03:09 PM

    I printed out the form, but the signatures didn't print out. Is there a reason why? 

    Screenshot
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    JotForm Support

    Answered by Kiran on May 17, 2017 at 03:45 PM

    I have tested the widget on a test form and see that the signature is not being displayed in the email notification itself.

    Could you try sending a test submission to the form and see if the signature is being displayed correctly in your email? This would help us to investigate the issue further.

     

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    Answered by camerax on May 17, 2017 at 04:43 PM
    okay. I will get to it in 30mins thanks.
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