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    Not able to use Language tool for Russian and French translation

    Asked by siemonco on May 17, 2017 at 03:34 PM
     I have a form in several languages and have no problem saving in Chinese, Japanese, etc, but when I get to Russian and French, it will automatically do the translations at first, but after I fill in blanks my changes won't save and all of the others are wiped out as well.  There are no symbols in any field names.  Any suggestions?  I tried deleting and rentering the languages, but it does the same thing every time.
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    JotForm Support

    Answered by jonathan on May 17, 2017 at 04:29 PM

    It is possible the browser save cache was interfering with the Form Builder while you were using the language tool. Can you please try this process for now.

    #1 Temporarily turn-off Continue Form Later option by disabling while you are still designing your form.

    #2 You can also turn-off Auto Detect language in the Language tool so it won't conflict with the languages you are setting up on the form.

     

    Let us know if issue remains even after doing this already.