What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Additional translations will not save in form

    Asked by siemonco on May 17, 2017 at 03:35 PM

    Hello  - I have a form that I need to save in multiple languages.  Some languages, like Chinese and Japanese, save without an issue, but others, such as French and Russian will not.  I tried deleting the language and re-adding it.  It seems to translate what it can automatically, but when I add something or even go back to it, all of the changes are gone.  This is the link to the form.  I don't want to clone it because I already have it mapped with Salesforce through Zapier, and I also don't want to maintain multiple versions of the form.  What I saw in the forums wasn't helpful.  Any ideas?  Here is the form:

     

    https://form.jotform.us/63346395533158

     

    Thanks

    Page URL:
    https://form.jotform.us/63346395533158

  • Profile Image
    JotForm Support

    Answered by Mike on May 17, 2017 at 04:33 PM

    One of my colleagues has just updated your second thread. Please get back to us if you need any further assistance on this.