What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do other users access a form?

    Asked by stolly11 on May 17, 2017 at 04:11 PM

    I added a user in my account - how does he access the form?  Does jotform send an invite? link to join/make a password?  

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    JotForm Support

    Answered by Jan on May 17, 2017 at 04:52 PM

    The sub-user that you added should receive an email message. Please advise your sub-user to check the spam folder as well.

    If the sub-user doesn't have an account yet, he/she will be prompted to create one. If he/she already have an account, the sub-user just needs to log in to JotForm to see the Shared Folders.

    For more information about sharing a form to a sub-user, please check this link: https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-account-User.

    Hope that helps. If you have any questions, let us know. Thank you.