- stolly11Asked on May 17, 2017 at 04:11 PM
I added a user in my account - how does he access the form? Does jotform send an invite? link to join/make a password?
- JotForm SupportJanAnswered on May 17, 2017 at 04:52 PM
The sub-user that you added should receive an email message. Please advise your sub-user to check the spam folder as well.
If the sub-user doesn't have an account yet, he/she will be prompted to create one. If he/she already have an account, the sub-user just needs to log in to JotForm to see the Shared Folders.
For more information about sharing a form to a sub-user, please check this link: https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-account-User.
Hope that helps. If you have any questions, let us know. Thank you.