What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    what is your phone number?

    Asked by billhere on July 18, 2012 at 03:25 PM
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    Answered by ItalyTech on July 18, 2012 at 03:27 PM

    Hi,

     

    I'm sorry to inform you that we don't provide phone support.

    We can help you by email / forum / chat system.

    Thanks.


    Alessandro

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    Answered by billhere on July 18, 2012 at 03:29 PM
    How do I access chat system.
    Bill.
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    Answered by ItalyTech on July 18, 2012 at 03:32 PM

    Hi Bill, I will open chat system for around 10 minutes only for you because I need to leave.

    Now you will see a bar at bottom of page where you can contact us by chat.

    Hope this help you.

    Alessandro

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    Answered by billhere on July 18, 2012 at 03:38 PM

    Alessandro
    Bottom of which page???
    Bill.
  • Profile Image

    Answered by billhere on July 18, 2012 at 03:44 PM
    wHY DID YOU CLOSE IT?
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    Answered by billhere on July 18, 2012 at 03:53 PM
    URGENT
    ========
    PLEASE FIX MY PROBLEM!!!!!
    Dear Bill Mandel (Customer ID: 179889861),
    Thank you for contacting us.
    We spoke in regards to your widget for the JotForm.

    Above you see the code for the jot form itself. When I tried to access that link inside the code, http://form.jotform.us/jsform/21605236182144, the page it brought it said Form over quota:
    This form has exceeded its allocated quota. So basically, the link that should take us to the form doesn't work - that is why your widget does not work.
    If you have any further questions, do not hesitate to contact us.
    Sincerely,
    Katarzyna Brzeska
    1&1 MyWebsite Support Team
    1&1 Internet Inc.
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    Answered by billhere on July 18, 2012 at 03:55 PM

    URGENT
    =======
    PLEASE FIX MY PROBLEM. Please read the following email I received

    from the Company that hosts my my internet site. BILL MANDEL.

     

    Dear Bill Mandel (Customer ID: 179889861),
    Thank you for contacting us.
    We spoke in regards to your widget for the JotForm.

    Above you see the code for the jot form itself. When I tried to access that link inside the code, http://form.jotform.us/jsform/21605236182144, the page it brought it said Form over quota:
    This form has exceeded its allocated quota. So basically, the link that should take us to the form doesn't work - that is why your widget does not work.
    If you have any further questions, do not hesitate to contact us.
    Sincerely,
    Katarzyna Brzeska
    1&1 MyWebsite Support Team
    1&1 Internet Inc.
    Dear Bill Mandel (Customer ID: 179889861),
    Thank you for contacting us.
    We spoke in regards to your widget for the JotForm.

    Above you see the code for the jot form itself. When I tried to access that link inside the code, http://form.jotform.us/jsform/21605236182144, the page it brought it said Form over quota:
    This form has exceeded its allocated quota. So basically, the link that should take us to the form doesn't work - that is why your widget does not work.
    If you have any further questions, do not hesitate to contact us.
    Sincerely,
    Katarzyna Brzeska
    1&1 MyWebsite Support Team
    1&1 Internet Inc.

  • Profile Image

    Answered by billhere on July 18, 2012 at 04:12 PM

    URGENT
    =======
    PLEASE FIX MY PROBLEM. Please read the following email I received

    from the Company that hosts my my internet site. BILL MANDEL.

     

    Dear Bill Mandel (Customer ID: 179889861),
    Thank you for contacting us.
    We spoke in regards to your widget for the JotForm.

    Above you see the code for the jot form itself. When I tried to access that link inside the code, http://form.jotform.us/jsform/21605236182144, the page it brought it said Form over quota:
    This form has exceeded its allocated quota. So basically, the link that should take us to the form doesn't work - that is why your widget does not work. 
    If you have any further questions, do not hesitate to contact us.
    Sincerely,
    Katarzyna Brzeska 
    1&1 MyWebsite Support Team
    1&1 Internet Inc.
    Dear Bill Mandel (Customer ID: 179889861),
    Thank you for contacting us.
    We spoke in regards to your widget for the JotForm.

    Above you see the code for the jot form itself. When I tried to access that link inside the code, http://form.jotform.us/jsform/21605236182144, the page it brought it said Form over quota:
    This form has exceeded its allocated quota. So basically, the link that should take us to the form doesn't work - that is why your widget does not work. 
    If you have any further questions, do not hesitate to contact us.
    Sincerely,
    Katarzyna Brzeska 
    1&1 MyWebsite Support Team
    1&1 Internet Inc.

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    Answered by billhere on July 18, 2012 at 04:26 PM
    If you go to this page:
    http://form.jotform.us/jsform/21605236182144
    YOU GET THE FOLLOWING:
    Form over quota
    This form has exceeded its allocated quota.
    URGENT
    PPLEASE FIX IT.
    URGENT.
  • Profile Image

    Answered by pinoytech on July 18, 2012 at 06:23 PM

    Hi,

    In behalf of my colleague Alessandro, we are very sorry for the late reply. Regarding on this issue upon checking form ID: 21605236182144, I wasn't able to replicate the said issue as stated above that your form is over quota. Here's a screenshot of your form.

    If you need further assistance, feel free to contact us again anytime.

    Thank you!