My form is not submitting on Wordpress page

  • avengerangel1
    Asked on May 17, 2017 at 6:07 PM

    Hello. First of all, thank you for this service this is the exact thing ı have been searching. But there is a problem. I created my booking from and put it on to my WordPress website. But it is not working I mean when I fill all the blanks and press send it's not sending only please wait all the time freezing like that I did all the settings but couldn't t solve it. Is there something do I have to activate or I don t know can you help me, please. thank you. Also I m using DIVI builder. 

    Jotform Thread 1147632 Screenshot
  • Elton Support Team Lead
    Replied on May 17, 2017 at 8:59 PM

    Please re-embed your form using its iframe embed code. This should fix it.

    Here's how to get your iframe embed code http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Make sure to paste the code under Text tab. Example:

    My form is not submitting on Wordpress page Image 1 Screenshot 20

    ----

    By the way, I tried all the JotForm WP Plugins and the embedded forms are submitting just fine. Perhaps the issue is specific on your WP site, a script conflict between the form and the page perhaps. So embedding the form using its iframe embed code might work for you. 

    Please let us know how this goes.

  • Sven
    Replied on May 18, 2017 at 4:03 AM

    Hi, 

    If you have posted a reply, it didn't come through here unfortunately. Please try re-posting it using the text editor here on this thread. 

    https://www.jotform.com/answers/1147632

     

    Thank you!