What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    No email notification from form users

    Asked by Soundtweaker on May 17, 2017 at 06:49 PM

    I'm not receiving any email notifications from form users.

    There was an error saying to update the email setting.

    After I did that it broke it completely.


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    JotForm Support

    Answered by Mike on May 17, 2017 at 08:19 PM

    The Email Notification is currently missing on your form, please add it to the form in order to fix the issue. Follow the next guide to find out how to add the Email Notification.

    Setting Up Email Notifications

    If you need any further assistance, please let us know.