What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will I recover my submissions if I upgrade to the storage plan?

    Asked by kjbarcatering on May 17, 2017 at 06:54 PM

    Hello,

     

    If I were to upgrade to have unlimited submission storage, is there anyway I would be able to retrieve my historic submissions?  Since we started using JotForm?  If so, I would be very interested.


    Thanks!

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    JotForm Support

    Answered by Kevin_G on May 17, 2017 at 08:24 PM

    If your submissions were deleted due to the storage limit, then once you upgrade your account, those submissions should come back and you can access them through your submissions page

    But, if you have deleted the submissions, unfortunately, there is not a way to restore them.