Will I recover my submissions if I upgrade to the storage plan?

  • kjbarcatering
    Asked on May 17, 2017 at 6:54 PM

    Hello,

     

    If I were to upgrade to have unlimited submission storage, is there anyway I would be able to retrieve my historic submissions?  Since we started using JotForm?  If so, I would be very interested.


    Thanks!

  • Kevin Support Team Lead
    Replied on May 17, 2017 at 8:24 PM

    If your submissions were deleted due to the storage limit, then once you upgrade your account, those submissions should come back and you can access them through your submissions page

    But, if you have deleted the submissions, unfortunately, there is not a way to restore them.