How to Change the Facebook tab name?

  • auraeleonor
    Asked on May 17, 2017 at 8:04 PM

    Hello! I created a form, I named it "Want to Order?". Here is the URL - https://www.jotform.com/build/71301251564446. I published it to my Facebook Page, it got published on "Contacts" tab. Here is the URL - https://www.facebook.com/bluepages03/app/684336108254110/

    I tried to research on how to change the FB Page tab name, they say to change the settings on the FB Page App.

    (Page > Settings > Partnered Apps and Services ) --- Under this section, I dont find the Apps for Jotform. I tried adding apps or services, but it doesnt give me an option to add Jotform. It has options for different services, but no option to add (Jotform).. Please HELP!

    Jotform Thread 1147737 Screenshot
  • Chriistian Jotform Support
    Replied on May 17, 2017 at 10:05 PM

    To change the Facebook tab name, please go to Settings > Apps > Edit Settings.

    How to Change the Facebook tab name? Image 1 Screenshot 20

    Then, edit to your desired Tab name, click Save and click OK.

    You can see the complete guide here: Adding a Form to Your Facebook Page.

    Regards.

  • auraeleonor
    Replied on May 17, 2017 at 11:33 PM

    Hi Christian! Thanks for your response. I went to Page > Settings > Partnered Apps and Services.

    In the Apps or Partnered Apps/Services Section, the Jotform app is not listed there. 

    How to Change the Facebook tab name? Image 1 Screenshot 20

  • Chriistian Jotform Support
    Replied on May 18, 2017 at 1:26 AM

    Hi,

    I checked the App on my facebook page and I wasn't able also to locate the Jotform App using the navigation on the guide. However, as I've checked again I found that it was on the Edit Page.

    How to Change the Facebook tab name? Image 1 Screenshot 40

    Then, please scroll down to see the Contact Us tab and click Edit Settings.

    How to Change the Facebook tab name? Image 2 Screenshot 51

    Lastly, input the tab name in the Custom tab name, click Save and click OK.

    How to Change the Facebook tab name? Image 3 Screenshot 62

     

  • auraeleonor
    Replied on May 18, 2017 at 10:24 AM

    I was able to get it. I have changed the tab name now. Thanks a lot for your help